Electrical Interruptions on the East Side of Silver Lake was brought to the attention of the SLA who then created a "sample letter you can use as a template" and asks us to "send the complaint to the addresses included on the sample letter to try and get this issue resolved." It is recommended that you re-type the letter in your own form and font (or hand write it out) so your effort will be easily recognized and not simply as a filled-out form letter.
Contact info - (Resident Name)
(Resident Address)
(Phone) and/or (Email Address)
To whom it may concern:
We are one of over 750 cottage and home owners around Silver Lake in Wyoming County, New York. Since early May 2018, there have been uncountable brown outs, outages and the like lasting from seconds to hours. Individual resident calls to NYSEG have not led to the problem(s) being corrected. The disruption and overall aggravation is significant.
We request you investigate this matter and help as you can to effect corrective measures to address the problem(s).
Sincerely,
Send to: (keep a paper trail)
NYSEG Customer Service: P.O. Box 5240, Binghamton, NY 13902-5240
Please contact us at 800-572-1131 for electricity outages or trouble.
Public Service Commission NYS
Consumer Complaints
Office of Consumer Services
NYS Public Service Commission
Empire State Plaza
Agency Bldg. 3
Albany, NY 12223-1350 Courtesy of the
Phone: 1-800-342-3377 Silver Lake Association (SLA)
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